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Many business owners are familiar with traditional landline phone systems. Differences between analog and cloud-based phone systems As long as you have a strong internet connection (at least 1 Mbps per user), you’ll enjoy unlimited calls in HD quality. Do you occupy an office, or are you fully remote? Either option works great with small business VoIP. The next area to consider is your technology needs. You can also integrate with business applications like Zendesk, Five9, and Microsoft Teams.

Business integrations Connecting your company’s phone system to CRM (Salesforce, HubSpot, Zoho, etc.) and email (Microsoft Outlook and Gmail) applications improve workflows throughout the office.

Contact center Serve customers using a call center (voice calls) or a multi-channel contact center - and you want it integrated with your PBX system.

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Toll-free number Pick a non-local business phone number for a professional and consistent customer experience.

Call forwarding Never miss an important call again with automatic call forwarding to any team member or mobile phone.

Auto attendants Deliver useful messages and provide an easy way for customers to reach the right department with a touch-tone-based IVR.

Text messaging Send and receive text messages (SMS) through your business phone numbers.

Video meetings Real-time video conferencing with your team members.Voice calls High-definition phone calls between users, customers, prospects, and partners.Next, take a closer look at how you want to communicate across channels: To find the phone system for your small business, consider your current business needs and the challenges in the future, such as hiring and customer growth. Identify your needs for a VoIP phone system Here are several recommendations to help you pick the best small business phone system. In fact, with softphones (mobile apps and desktop apps), your team can place voice calls in minutes without any additional hardware. The great news is that with a cloud PBX system, you don’t need to plan that far ahead. There are countless advanced features to consider along with aligning its functionality to your business needs. Selecting the right phone system can feel confusing. Team chat messaging - You don’t need a cell phone or desk phone when you can message or call from your business line directly from the smartphone app.Video conferencing - There is no need to travel when you can connect face-to-face, using one-to-one HD video calls with other NextivaONE App users.Conference calling - Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.Nextiva’s nationwide unlimited calling lets you call anyone in the U.S., Canada, Mexico, and Puerto Rico. Cloud PBX - Manage your company’s telephone system over the internet while keeping your staff connected.Here are some ways Nextiva’s small business phone system helps people work from anywhere:

Since 2008, the company has equipped over 100,000 companies of all sizes to grow their workforce in their office and abroad. Nextiva offers a complete platform that enables people to work from home with its cloud-based phone system. Calls are cheaper using Voice over Internet Protocol (VoIP), saving small business owners hundreds of dollars using analog equipment. It connects through PSTN with its own cloud-based Private Branch Exchange (PBX). It also works better than traditional phone lines. Likewise, if you travel globally, you’ll avoid costly toll charges for dialing the U.S. You’re in total control, so you can restrict which users or ring groups can dial international phone numbers. International calling is up to 90% cheaper with business VoIP. In addition, phone calls, text messages, and video conferencing create a better customer experience. With Nextiva’s phone system, business communications will be much easier (with better uptime). VoIP offers premium features like call queues, hold music, and voicemail transcription at a fraction of the cost. This is especially true for small businesses because many advanced features cost more than the local telephone company.

Cloud-based phone systems tend to be 60% less expensive than traditional landlines.