THUNDERBIRD ANIMAL PROFESSIONAL

The doctors are knowledgeable and professional and always have shown kindness and caring for my beloved fur babies as well as to myself.

During this time my furry family members have needed medical care of different levels and caring people working for them to help them in times of need. I have been going to Thunderbird Animal Hospital now since they opened approximately 13 years ago. Your techs/front desk ladies need a raise. Perhaps, he just didn't need the new clientele since he already has a lot of patients. For me I need something more personalized. As I know a lot of local rescue's love this clinic as well. Again, this was just my experience I see that this clinic is very loved and trusted and maybe they just had an off day. He didn't really make my pup feel comfortable either whereas my previous Vet would acknowledge the puppy try to bond and caringly did the exam and vaccines while educated me with every step and things to look for while my puppy grows. I almost felt like I was an annoyance for asking anything. All his answers were very short and simple - probably could have found more info on Google. I also had mentioned this was my first time with a puppy in over 10 years and had questions. I had mentioned I was referred to him by a loyal client and he didn't seem to care.

I always felt like Dr.Singh wanted it to be a hi/bye, in and out type of appointment. Then when I went into the consult it felt very cut and dry and cold. First of all I was told that if I returned to this animal hospital my puppy's booster would be covered but there seemed to have been a communication (on their end). The con to my review was the experience with Dr.Singh. But they weren't even breaking a sweat just managing things as they came. The positive experience were the two WONDERFUL ladies at the front! They were super patient, kind, caring, knowledgeable and they were killing it! Considering how busy they were! They honestly deserve a raise because even I felt overwhelmed and I was only watching it. Since my puppy had been seen here before I figured I'd give them a chance and if all went well we would continue to come back and Dr.Singh would be our new vet. I was referred to this clinic by the person who had sold me my puppy and they raved about the clinic. I'm going to preface this review with, I want to give them the benefit of the doubt as these COVID times are very stressful and perhaps they were short staffed or just extremely busy that day.

Thunderbird animal